Customer Choice

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There are now so many Composite door suppliers in the marketplace how does a retail customer make an informed judgement of whom to choose? Something to consider, all Composite Door Suppliers depend upon the quality of the product they sell and without a guaranteed quality product no matter how good the fitting service may be if the quality of the door is not there the supplier/ installer’s reputation will deteriorate as quickly as the inferior door he has supplied. But, if that product is picked up and used by the guys in the trade whose living depends upon the quality of the product they install, you can be pretty sure that the quality is right as is the price.

At GFD HQ the home of Timber Composite Doors we specialise in the retail sale of Solidor doors to the public and have done so, for in excess of ten years, during which time we have very successfully sold thousands of doors. The majority of Timber Composite Door customers will be unaware that we have an equally successful sales outlet that deals only with the trade customer a site called “the Trade Village” – which has been around for the same length of time and probably sold even more Solidors, so why is this important to our retail customers – we know that if the product is good and competitively priced and appeals to the trade it will equally appeal to our retail customers

At Timber Composite Door we value all of our customers they are an integral part of the growth of our company , without whom we would not exist – which is why we listen to their opinions –we are keen to continue in attempting to provide them with the very best service available and many of the changes we have made throughout the years are as a direct result of customer feedback.

We may know all there is to know about doors but it is the Customer Reviews that let us know that we are getting the customer service and installation part of our business right.

To GFD Group the Solidor is a tried and trusted product which is why you will also find it available through our web site – Composite Door Prices where we vet and preselect doors which we know our customers will love

With a Solidor door there is so much to love so many styles, colours and accessories and there is always a door that will be perfect for your home. At Timber Composite Door we try to make that selection task easier by providing two key accessories on our web site – a “door designer” which allows you to design the door you want and a “Gallery” of literally hundreds of doors we have already installed (really useful to see how the door looks on someone else’s home)

We believe in our product and the Sales and Customer service we offer is second to none and our excellent installation service is not simply local it is national anywhere throughout the UK and all of this is driven by our customers’ requirements.

Timber Composite Door value the security and integrity of all of our customers, we know how to meet those requirements and provide that “extra peace of mind”, which is why make all transactions as hassle free as possible if you require marketing materials (brochures) – just request one and when you complete your purchase as part of your purchase pack we provide all the requisite documentation – acknowledgements , invoices and accreditation certification and best of all the majority of our transactions conducted on line are automated for our customers ease. Or if you want that extra little bit of reassurance, we are more than happy to take your telephone call and answer your queries.

At Timber Composite Door every door purchase is transparent you decide what you want to order we provide you with the facility to price your options on the web site, we deliver , you install for DIY, we install for retail, no hidden extras we will not make promises to you that we cannot keep.

As we said at the beginning “if the trade like it” you can be pretty sure that you are purchasing the right product.

 

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